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If you have any further questions or concerns, please contact our customer service team.
You can find our products by searching for our brand name, “Timyrimy,” on Amazon. We have stores in the USA, Canada, and Australia, and our items are already stocked in Amazon warehouses. As a result, your order should arrive in approximately 2 business days.
You can contact us through the “Contact Seller” button on our Amazon store page or by sending us an email. Our customer service team is available to assist you with any questions or concerns you may have.
Yes, we offer discounts for larger orders. Please email us at info@timyrimy.com with your order details and we will provide a quote.
At Timyrimy, we use Amazon’s return policy and system for all of our products sold on Amazon. This means that if you are not satisfied with your purchase, you can easily initiate a return through your Amazon account and receive a refund or replacement according to Amazon’s policies. We strive to provide high-quality products and customer satisfaction, and we’re confident that you’ll be happy with your purchase.
Our key products include garden swing plastic fittings, replacement swing rods, and swing canopy screws, but we don’t limit ourselves to these. If we find other suitable swing replacement parts in the future, we’ll work on developing those as well.
If you’re a homeowner with an aging swing, you can find our products on Amazon. We’re available in the U.S., Canada, Australia, France, and Germany. Just search for our brand name, Timyrimy. Besides Amazon, we don’t sell on any other platforms. If you’re a wholesaler, please contact us via WhatsApp at +86 189 5854 8321 or email info@timyrimy.com for more details.
No, we’re not the original manufacturer. Our products are independently developed. We’re a Chinese manufacturer and cross-border seller providing aftermarket swing replacement parts, with no affiliation to the original manufacturer or retailer where the swing was purchased.
For our garden swing plastic fittings, we use nylon plastic, which is more resistant to harsh outdoor weather like strong winds compared to the original material. As for our swing rods, they have thicker walls, and we’ve reinforced the design at the swing end hole area.
For garden swing plastic fittings, most of our products list the compatible swing names and provide details like the manufacturer, model number, canopy frame connector code, retailer/store SKU, and even pictures of the whole swing frame along with detailed size info for reference. For some items where we haven’t specified the swing name, please carefully compare the dimensions we’ve listed with your original broken plastic fitting to check if it matches. For swing rods, make sure to check the length, rod end hole, and shape against your original broken swing rod. If you have any questions, feel free to reach out to us at info@timyrimy.com, and we’ll guide you further.
Please send us pictures of your entire swing frame and the broken parts to info@timyrimy.com. Include any relevant information like the swing name, manufacturer, model number, canopy frame connector code, and retailer/store SKU. We’re committed to developing new products, but we need this information to assess whether it’s feasible.
Our website has detailed information on this. Please check here for more details.
You can reach us via WhatsApp at +86 189 5854 8321 or email at info@timyrimy.com. For more details, check out our contact page on the website.
Timyrimy is a leading manufacturer and supplier of aftermarket swing parts in China.
Note: Your email information will be kept strictly confidential.
